Returns & Exchanges

At Botanica Health, we want you to be completely satisfied with your sustainable fashion choices. If your purchase isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery for all unworn items in original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original eco-friendly packaging, ensuring all tags are still attached and the garment is in its original state.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous shipping information.

• 4.
  Drop Off and Track

  Leave your package at any authorized carrier location and keep your tracking number handy as we process your refund or replacement within 5-7 business days.